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Trip review
Sri Lanka

P & P
P & P
loved their trip to Sri Lanka

We found the destination excellent and liked the opportunity to embrace the wildlife and the history. The bungalow in the tea plantation was luxurious. We loved the view from our bedroom window in Marissa. A highlight was releasing a baby turtle into the sea. However, the most exciting and memorable part of the trip was when we opted for fine dining by the crocodile infested lake at Yala. It was one thing to have crocs so near but another thing altogether when a huge wild boar gate crashed our dinner and ate our bread rolls. (See photo below)
Trip Details
Traveled
As a couple
Travel dates
November 5, 2018
Trip type
Luxury

Trip customized with a local travel agent in the destination

P & P
P & P
November 20, 2018
Best parts:
Sri Lanka was the most beautiful country and we were made very welcome by everyone. Most of the hotels were excellent and every day was a different experience. Our driver/guide, Niro, was outstanding. His knowledge of the country and all we saw was exceptional and he was very accommodating over where he took us.
Worst parts:
Hotel Seven Heaven was very disappointing and of a low standard. Niro had to be replaced for the last3 days and the new driver was very disappointing. He drove in the most jerky manner we have ever experienced and two of our party felt nauseous on most of the van journeys. He was not very informative and sitting in the back row of the van we couldn't hear him at all. When we could hear him his accent was so strong we couldn't understand what he was saying. He didn't warn us in advance to wear trousers at the Dembula temple which meant we had to unpack cases and get changed in the van. The cricket tickets were very poor value for money
Natasha
Agency's response
Natasha
Dear Philip, Thank you very much for your feedback and I'm glad you enjoyed Sri Lanka. With regards to the hotel in Nuwara Eliya, I will get in touch with them. It was just brought to my attention af...Dear Philip, Thank you very much for your feedback and I'm glad you enjoyed Sri Lanka. With regards to the hotel in Nuwara Eliya, I will get in touch with them. It was just brought to my attention after your feedback about the new driver, and I will look into that and have you refunded for this. As for the cricket tickets, would I be able to get more information on what exactly went wrong please? Since these we got through the organizers, unfortunately there's not much I can do about it. However, if you let me know more details, I'll see what they can do. Last but not least, I hope the wild boar story is a memory you will always keep with you. We hope all of you visit our little island again in the near future. Kind regards, NatashaSee more